American Physician Institute
Learning Management System in Service Cloud
We do business differently. We see opportunities in challenges, and we find solutions.
American Physician Institute is based out of Westmont, Illinois and provides continuing medical education for practicing physicians. American Physician Institute relies on Salesforce to connect with their clientele through Salesforce’s Experience Cloud. Experience Cloud creates opportunities for individual client interactions on multiple levels including education for American Physicians Institue’s clients.
Divergent Implemented an LMS system into Experience Cloud. The LMS is critical to American Physician Institute’s business model. Divergent created solutions to implement seamlessly with Experience Cloud to provide the most ROI for the American Physician Institute. Divergent performed system updates to the call center connected to Salesforce while implementing Chat on Service Cloud to provide live service to the American Physician Institute’s clients. American Physician Institute also required Salesforce’s Pardot implementation to allow for connected and profitable B2B connections.
